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Roaming not working in France

LostinFrance
Level 1: Joiner
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Anyone any idea why my iPhone XR payg won’t roam in France? I’ve gone all through the o2 website and have corresponded with o2 on Messenger but no solution yet. Phone works fine in the UK and of course roaming is set to on. Apn is payandgo.co.uk, username vertigo and password is password. I’ve manually set provider to Orange. I’ve turned the phone on and off. I’ve taken the sim card out and reinserted it. I’ve reset Network Settings. I can receive texts but not send them. I can’t make or receive phone calls. There’s plenty of signal strength. Sometimes I can get data working but often when I turn Wi-Fi off I don’t get the 4G signal appearing on the phone screen. Any thoughts welcome.

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Bambino
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@LostinFrance See if anything in this guide helps: Roaming on O2 - All you need to know - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@LostinFrance 

Try manually selecting SFr network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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