Roaming message on phone

[sw]

Hi,

Earlier I got a notification on my phone that said "You have lost data connectivity because you left your home network". Data roaming isn't activated on my phone.

I don't know why this happened as I have not left the UK and I don't live near a border. 

Can anyone shed some light onto what's happening here? I've not been charged for roaming and my phone displayed "O2-UK" as the network name when the notification appeared. 

Thanks   

[Cleoriff]

@sw

As we have no access to your account, you will need to ring customer services

https://www.o2.co.uk/contactus

Though as you haven't been charged I think it was probably a network 'glitch'

Welcome to the forum

[sw]

I'm thinking it's a network glitch too seeing as there were no charges and the phone kept displaying 'O2 - UK'. 

I'll just keep using my phone as normal and if anything weird happens again then I'll ring CS. 

Thanks  

[MI5]

I had a weird one earlier today too.
My phone asked me to "sign in to O2UK"
I just ignored it as everything was working OK and it went off by itself anyway.

[b4u2]

Maybe just ignore or have a word with customer services

[Anonymous]

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@b4u2 wrote:
Maybe just ignore or have a word with customer services

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The question has been answered 

[Glory1]

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@Anonymous wrote:

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@b4u2 wrote:
Maybe just ignore or have a word with customer services

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The question has been answered 

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👍

[jonsie]

Sometimes it's difficult to find the words.....

[Cleoriff]

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@jonsie wrote:

Sometimes it's difficult to find the words.....

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How true...

[jonsie]

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@Cleoriff wrote:

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@jonsie wrote:

Sometimes it's difficult to find the words.....

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How true...

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So we look above...