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Roaming in Spain, data issues

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BrianR
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on ‎11-10-2019 12:57 - last edited on ‎11-10-2019 14:20 by

on ‎11-10-2019 12:57 - last edited on ‎11-10-2019 14:20 by

I have PAYG and go to Spain a few times a year. Phone & texts work fine but data NEVER works. I called O2 when I cam back last year and spoke at length with an advisor and everything is set up correctly apparently but it still does not connect to data when in Spain! Any ideas please?

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BrianR
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on ‎11-10-2019 14:30

on ‎11-10-2019 14:30

Thanks for your help MI5

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MI5
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on ‎11-10-2019 14:33

on ‎11-10-2019 14:33

Let us know how it goes please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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BrianR
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on ‎15-12-2019 13:19

on ‎15-12-2019 13:19

Just to follow this up, I wnet into our local O2 shop in Cardiff and spoke with one of the Gurus and after a bit of confusion, he updated something and it says it should work - but not in Spain until April, so can't confirm if he has fixed it or not!

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