Roaming in Malta - data working but no calls or text messages

[Benlwil]

I’m in Malta at the moment. My data is working however incoming/outgoing calls and text messages are not working. Text messages fail to send and I just get call failed If I manually switch to a different network I can make one phone call, after this I just get call failed. I still have incoming business calls I’m missing which is costing me money

[Benlwil]

Someone I’m with who is on O2 is having the same problem. Others I’m with who are both with EE are able to use their phones as normal.

[MI5]

@Benlwil 

I'd call customer service to see if there are any known issues currently http://www.o2.co.uk/contactus

[Marjo]

Good morning @Benlwil , welcome to our community!

How are you getting on with your connection in Malta today? Sorry to hear you were having issues yesterday. Let us know if you managed to make any progress or need any further help.

[Benlwil]

Still the same problem. Don’t want to have to call customer services, is there a live chat option?

[MI5]

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@Benlwil wrote:
.........is there a live chat option?

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@Benlwil 

Intermittently http://www.o2.co.uk/contactus