Solved: Revolut

R3d · ‎03-04-2022

I just tried to use my Revolut card to top up but the message back says "card not recognised"... is it legal to refuse a Revolut payment?

pgn · ‎03-04-2022

Revolut is not yet a full-fledged bank on its home turf of the United Kingdom, operating with an electronic money institution license instead. To change that status, the challenger bank applied for a U.K. banking license earlier this year, which is expected to be granted in 2022. So a bit of a grey area ATM, @R3d.

Links to O2 Social Media Team here

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MI5 · ‎03-04-2022

@R3d

No it's not illegal at all.

Vendors can choose what cards to accept.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎03-04-2022

Revolut is not yet a full-fledged bank on its home turf of the United Kingdom, operating with an electronic money institution license instead. To change that status, the challenger bank applied for a U.K. banking license earlier this year, which is expected to be granted in 2022. So a bit of a grey area ATM, @R3d.

Links to O2 Social Media Team here

gmarkj · ‎04-04-2022

You can use an intermediary website until the card is more widely accepted @R3d

See more info in the guide below

Guide How to Top Up (PAYG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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