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Level 1: Joiner
Posts: 2
Registered: ‎28-12-2013
Accepted Solution

Replacement sim

I have a new phone that requires a different sized sim. May I have a replacement please?

Posts: 63,721
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Replacement sim

This isn't customer service @MemyselfI1

Either call them, use live chat or the easiest way is to call in the O2 store and they will sort it out for you there and then. 

http://www.o2.co.uk/contactus

Level 1: Joiner
Posts: 2
Registered: ‎28-12-2013

Re: Replacement sim

Never anybody on live chat, so I used this chat.

Posts: 63,721
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Replacement sim

Use Internet Explorer for live chat. 

Posts: 84,007
Topics: 518
Solutions: 10,377
Registered: ‎04-04-2012

Re: Replacement sim

[ Edited ]

@MemyselfI1 wrote:

Never anybody on live chat, so I used this chat.


This isn't O2 chat though so we can't get you a new SIM, sorry. Have you checked if you can push out your SIM to make it smaller?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: Replacement sim

order online or call cs
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Posts: 63,721
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Replacement sim

As said already. But welcome to the thread.