O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎14-09-2018
Accepted Solution

Replacement SIM

Is it possible to have a replacement sim for a card that had not been activated yet
Level 61: Brainiac
Posts: 11,221
Registered: ‎31-03-2010

Re: Replacement SIM

@Willie33 You will need to speak to customer service. Call if you can. Use Live Chat if you have no phone access. https://www.o2.co.uk/contactus


Image and video hosting by TinyPic
Posts: 82,935
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: Replacement SIM

PAYG Sims can be ordered free online https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 6
Registered: ‎15-09-2018

Re: Replacement SIM

Yes possible 

Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: Replacement SIM

Hi @Willie33, and welcome to the forum smiling


I was wondering if you'd made any progress with this over the weekend? Please do let us know if you ahve any further questions as well!

 We're looking for new Community members!

  → Check out these lovely quotes from our existing community members! 
  → Join our forum by registering here 
5 reasons to belong to the O2 community