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Level 1: Joiner
Posts: 1
Registered: ‎14-09-2018
Accepted Solution

Replacement SIM

Is it possible to have a replacement sim for a card that had not been activated yet
Level 62: Glorious
Posts: 11,695
Registered: ‎31-03-2010

Re: Replacement SIM

@Willie33 You will need to speak to customer service. Call if you can. Use Live Chat if you have no phone access. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

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Posts: 84,478
Topics: 521
Solutions: 10,504
Registered: ‎04-04-2012

Re: Replacement SIM

PAYG Sims can be ordered free online https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 1: Joiner
Posts: 6
Registered: ‎15-09-2018

Re: Replacement SIM

Yes possible 

Community Manager
Posts: 3,527
Registered: ‎18-04-2018

Re: Replacement SIM

Hi @Willie33, and welcome to the forum smiling

 

I was wondering if you'd made any progress with this over the weekend? Please do let us know if you ahve any further questions as well!

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service!
Health apps - Let us know whether you use any health apps, and what you think of them.
Community Easter Egg Hunt! - Join in the hunt with a chance of some chocolatey goodness!
Priority tickets calendar! 22-28 April - Check out which tickets are going on sale or pre-sale this week on Priority!
O2: Helping to build a sustainable future - Find out how O2 are fully committed to running a responsible business. 


If you'd like to take part, why not register? Smiley Happy
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