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Regarding extra charge bill

Reddaiah
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

You have charged for me 83 pounds for next month may I know that

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Bambino
Level 77: Grand Master
  • 19511 Posts
  • 953 Topics
  • 2668 Solutions
Registered:

@Reddaiah This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

You can also contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 77: Grand Master
  • 19511 Posts
  • 953 Topics
  • 2668 Solutions
Registered:

@Reddaiah This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

You can also contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Message 2 of 3
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TallTrees
Level 45: Knowing
  • 8626 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello @Reddaiah 

Could it be:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram

 



HAPPINESS IS BEE SHAPED

Message 3 of 3
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