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Refund

Kyle10
Level 1: Joiner
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I would like a refund 

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Cleoriff
Level 94: Supreme
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@Kyle10 

What is the refund for?

Either way, we are all customers like you and have no access to your account

You need to contact payment management.

Details here Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

Good luck!

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 133168 Posts
  • 842 Topics
  • 7624 Solutions
Registered:

@Kyle10 

What is the refund for?

Either way, we are all customers like you and have no access to your account

You need to contact payment management.

Details here Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

Good luck!

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
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madasaf1sh
Level 79: Lord of the Boards
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Registered:

Post edited - as wrong thread

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
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