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on 18-11-2021 15:34
We cancelled my Dad's account and are expecting a refund of the remaining balance of 6.32 pounds but haven't seen it yet and it's been two months. His account number is: 9826172738900486982
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on 18-11-2021 15:38
There are no refunds on PAYG.
No networks do, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-11-2021 15:37
Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
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on 18-11-2021 15:38
There are no refunds on PAYG.
No networks do, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

