cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

Jacqueline2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I wanted to know if there is a possible way to get a refund from my pay as you go top up. I made some top ups but would like to recieve a refund because I no longer need the top up
Message 1 of 5
619 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jacqueline2 

Sorry, no.

O2 and indeed no networks, give refunds on top ups.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
601 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jacqueline2 

Sorry, no.

O2 and indeed no networks, give refunds on top ups.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
602 Views

G4Grandad
Level 3: Thinker
  • 39 Posts
  • 8 Topics
  • 1 Solutions
Registered:
Someone asked a similar question a few days ago about their £40 credit. They had a few replies, one of which suggested they buy Xbox or Apple gift cards with the credit. 02 supposedly belongs to a payment system which allows us to pay on our phone, using our phone number. This supposedly includes PAYG customers. Does anyone know anything about this, and how to access it?
Message 3 of 5
580 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@G4Grandad 

Here https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
576 Views

G4Grandad
Level 3: Thinker
  • 39 Posts
  • 8 Topics
  • 1 Solutions
Registered:
Thanks for your solution. I'm sure it will help both of those customers.
This Community is Superb
Message 5 of 5
560 Views