- 1 Posts
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1 ACCEPTED SOLUTION
Accepted Solutions
- 130154 Posts
- 838 Topics
- 7607 Solutions
What is the refund for?
Either way, we are all customers like you and have no access to your account
You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
Good luck!
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
- 130154 Posts
- 838 Topics
- 7607 Solutions
What is the refund for?
Either way, we are all customers like you and have no access to your account
You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
Good luck!
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
- 12434 Posts
- 80 Topics
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