Reconnected Pay & go number would i be able to go pay monthly

[ste064]

Hi just reconnected my pay & go number would i be able to go pay monthly before i top up as i have no credit on it at the moment.

[MI5 · Accepted solution]

You’ll need to call customer service and see if you can pass the credit checks. This can also be done in store.
@ste064

[ste064]

i just might do that.

[Dr-Bobess]

If you have credit on your phone wave it goodbye!

[MI5]

PAYG credit can be transferred to the contract account providing that you keep the same phone number.

[jonsie]

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@Dr-Bobess wrote:

If you have credit on your phone wave it goodbye!

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So not true. Credit is transferred to a new contract sim automatically.

[Marjo]

Hi @ste064, just wanted to check how you're getting on with this?

@Dr-Bobess, as mentioned by @MI5 and @jonsie above, it should be possible to transfer the credit - did you perhaps have a problem with this? Anything that we could help with or are you all good? Let us know if you need any advice.