on 04-10-2020 11:06
Both my husband and I have received ?scam/ phishing messages supposedly from O2.
They state 'they cannot process our payment'. We are both on 'Pay As You Go'.
There is a link to click on.
The phone number given on the latest one is +44737343597.
We have ignored the link, blocked this number and deleted the messages.
How do we inform O2 as I seem to go around in circles finding the correct place to go?
Thank you, Susan J.
Solved! Go to Solution.
on 04-10-2020 11:16
Hi @susanj
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
on 04-10-2020 11:16
Hi @susanj
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
on 04-10-2020 11:29
on 04-10-2020 11:30
on 04-10-2020 11:30