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Reactivate sims

tech12
Level 1: Joiner
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Hi,

I have 2 SIM cards in gps tracking devices that I need to reactivate due to not using them in a while. Both had credit in them. Is it possible to reactivate if I supply the phone numbers?

Many thanks
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Bambino
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@tech12 It would depend on how long they'd been deactivated. If it's been longer than six months the numbers may have been reassigned. You would need to speak to customer service, which isn't easy at the moment.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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You need to call customer service @tech12 

They may ask you to top up if it isn't too long since they became inactive

Credit is restored 24 hours later

Guide: Coronavirus Community Help and SupportVarious free numbers in above link

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