Solved: Re: unlocking iphone 5c, case reference #22148155

Kadekate · ‎22-08-2018

HELP!!!

I've been waiting 6 days to get an old iphone unlocked. I'm unsuccessful getting through on chat. I want to give my son my old 5c as his phone is broken. I'm not impressed at all - his is out of contact with mates. Three day ago I was told I'd receive an email by the end of business that day. Well, no email, no apology, no communication. Very poor indeed.

Please resolve this someone.

Kadekate · ‎23-08-2018

Thanks everyone. This was sorted today. So impressed with this group. Brilliant service!

View solution in original post

MI5 · ‎22-08-2018

@Kadekate wrote:
HELP!!!

I've been waiting 6 days to get an old iphone unlocked. I'm unsuccessful getting through on chat. I want to give my son my old 5c as his phone is broken. I'm not impressed at all - his is out of contact with mates. Three day ago I was told I'd receive an email by the end of business that day. Well, no email, no apology, no communication. Very poor indeed.

Please resolve this someone.

There is a backlog currently so things are running slower than usual.

@EmilieT might be able to help but you'll need to wait until tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎23-08-2018

Hi @Kadekate, I'm sorry to hear you've been waiting for a while to get this sorted - I'll send you a Private Message on the forum now as I need a few more details, and get someone to look into this for you

Cheers @MI5 for the mention

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Kadekate · ‎23-08-2018

Thanks everyone. This was sorted today. So impressed with this group. Brilliant service!

Cleoriff · ‎23-08-2018

@Kadekate wrote:
Thanks everyone. This was sorted today. So impressed with this group. Brilliant service!

So pleased to hear it @Kadekate

Veritas Numquam Perit

MI5 · ‎23-08-2018

Good news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Re: unlocking iphone 5c, case reference #22148155

Cancel my contract

New package

First bill

SIM Deactivated

Cancelling Disney plus