on 11-10-2018 13:47
Why if I make local a call on my pay as you go phone do I get charged when there is no answer to my call.
Surely this cannot be right ( just topped up and charged for 2 unanswered calls)
Solved! Go to Solution.
on 11-10-2018 13:57
You are quite right, there is no charge for unconnected calls. Yiu need to call customer service or use live chat to query this.
on 11-10-2018 20:15
As I guess you are on the Classic 321 tariff you will be charged for using data too so your phone could be doing that, maybe checking for emails, updating your weather app etc?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 15-10-2018 10:06
Hi @Woody, and welcome to the forum!
How are you getting on with this? Did the suggestions above help you understand better those charges, or do you need any further help?
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