cancel
Showing results for 
Search instead for 
Did you mean: 

Question about top up allowance

B3ast
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am currently on a roll over plan (was orginally on a bundle) and I’ve noticed that it uses my credit card to take payment. Well I have some money on my top up allowance and I was wondering if I could get that money back? It’ll just be sitting there instead of being used. 

Message 1 of 2
129 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151816 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@B3ast 

The only way to use that is the switch back to a big bundle until it's used.

You can switch back and forth in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
125 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151816 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@B3ast 

The only way to use that is the switch back to a big bundle until it's used.

You can switch back and forth in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
126 Views