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Problems topping up my Pay as you Go account

Superdawg
Level 1: Joiner
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Tried twice today to top up my pay-as-you-go account, using my normal payment method which is my bank card with a UK bank. For some reason which I don't understand, this was rejected twice by O2. I can't get through to my bank to find out whether there was a problem at their end. So I want to know if there is another way to pay O2 so that I can top up my account. I am currently overseas and very keen to make sure that I keep my UK number which involves topping up on a regular basis.

As O2 does not employ a live chat team for pay-as-you-go accounts, this is the only way I can think to get an answer.

Thank you in advance for your wisdom

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Bambino
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@Superdawg You can reach O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18375 Posts
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@Superdawg You can reach O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Superdawg
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Thank you

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