Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I want to buy a SIM card for a friend who is coming over to the UK for a trip, and I've noticed that the monthly rolling plans work out cheaper than the Big Bundles. Is there a way for me to stop a rolling plan from renewing itself on the My O2 onlin...
Hi all, I’ve got a Nokia 3210 (2024), bought new from the O2 shop in Torquay this February. Recently I’ve noticed that when I make a call, it takes a while to dial, then switches to 2G. As soon as the call ends, it jumps back to 4G. I ran the compati...
Hi I am going to India on holiday which is the cheapest way to make and receive calls/text thanks
I'm genuinely baffled by how difficult O2 has made something as simple as updating my address. I'm on PAYG and want to upgrade to a monthly contract (better value, WiFi Calling, VoLTE access). Simple enough, right? Wrong. The online signup shows an a...
Myo2 account says no products or services are in this account, yet I have had the phone number for 2 years? everything was okay until I had to make a virgin media and o2 combined account?
I recently got a pay as you go sim for one of my kids, I initially topped up just using credit, i have since upgraded to a rolling plan, but there was some credit left and this is still being used. Once it is all used will the rolling plan then becom...
I have been told by O2 'Help' (real person) that Wi-Fi calling is not available to Pay as You Go customers. I have not found anything on the O2 web site to confirm this. Is it really true? I'm on 'Classic' PAYG as my usage is well below £5 a month.Ou...
Hi,Three days ago I switched my number from EE to O2.I received my SIM card, activated it successfully, and my number has already been transferred — people can call me without any issues.When I ordered the SIM, I selected the Pay As You Go Rolling Pl...
My O2 PAYG sim has suddenly stopped working in Ireland. Away for work currently and my personal O2 phone no longer allow outgoing calls. I get a standard "this service does not allow access to this number" message when trying to dial out. Same result...
I have a pay as you go sim with a big bundle tariff but I have been sent to work in the Middle East for a few months. I do not want to renew my big bundle tariff here as my allowances don’t work. I need to receive calls from my bank back in the uk so...
