Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 64326 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 33948 Views
  • 19 replies
  • 2 kudos

Unable to activate PAYG sim or top up

I've got a new O2 PAYG Sim and put it in an old phone, I want it as a second SIM (eventually I will transfer another number to the Sim). Currently with the new SIM I can,Send Texts Receive CallsI can't:Receive Texts (and when I attempt to text the nu...

Rehnn by Level 1: Joiner
  • 56 Views
  • 3 replies
  • 0 kudos

Resolved! Where are my end of month's texts?

Just before the end of each month I receive a text from O2 telling me to make sure I have sufficient funds for my next month's PAYG service and then when new month starts I receive a text confirming that £10 has been deducted from my balance etc. It'...

HHGTTG by Level 3: Thinker
  • 398 Views
  • 4 replies
  • 0 kudos

No data or sms following number port (voice OK)

Hey, first time poster here! I’ve been contemplating moving myself and the family to O2 as I believe they’re the only carrier with good coverage in the village where we live (basically I have to rely on WiFi calling with my current provider). So deci...

-Mr-R- by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos

PAYG sim deactivated no warning.

Thrid attempt. Had a PAYG sim with credit and activity deactivated with no warning. How can I a) talk to a human and b) get it it sorted. I am so angry and disappointed they've done this.

Can't get show balance to work

Hi I keep getting an error message when calling Show Balance on my new IPhone 17 pro. Message reads "Error performing request Unknown Error" Can anyone help.

Wookie26 by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos

Pay as you go top up

I topped up £20 on my pay as you go sim but it’s saying my balance is £10.25does anyone know why this is

O2 PAYG can't call out. Even to 4444 topup line

I have multiple PAYG sim cards registered on my account and they have worked fine for months. But since last month I can't make outgoing calls, top up by voucher or card, or see my tariff details on myo2 portal (my numbers are shown there as active, ...

BillyXT6 by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

New York traveler needing help??

One of my colleagues is having an unlocked iPhone 16 Pro with a US mobile service with Verizon. We plan to activate an O2 pay as you go plan using the second IMEI. How do we select to take delivery of an e-sim QR code supposed to a regular physical s...

BERTRAND by Level 1: Joiner
  • 125 Views
  • 2 replies
  • 0 kudos