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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 64086 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 33588 Views
  • 19 replies
  • 2 kudos

Rolling Plan waiting activation.

After they took my payment and deactivated the plan, they're now sending a text message saying they'll charge me £2 for today's data? I'm determined to switch providers... This is the second time this has happened.

PedroTM by • Level 1: Joiner
  • 35 Views
  • 1 replies
  • 0 kudos

getting charged

hello all,I"m on standard payg ultra but i"m getting charged for phone calls & text messages,i have checked my call time balances & free texts & i have plenty left.i"m not due to top up for another week,any help would be much appreciated.

gunners50 by • Level 1: Joiner
  • 184 Views
  • 3 replies
  • 0 kudos

3G Switch Off, still getting text messages from O2.

I have upgraded to a 4g phone as I was getting regular text reminders from O2. Talking about the 3g switch off.But despite having upgraded to a 4g phone (Nokia 105 4G), with 4g enabled,I am still getting weekly reminders telling me to upgrade my phon...

what's the longest anyone has waited to migrate a number to o2?

Me and my (adult) kids have moved to o2 as it's the only provider that can give us a good mobile service where we live, have persevered with Sky over the years and tried Tesco, but o2 is the only option. Daughter's number migrated when it was suppose...

Sunriser by • Level 1: Joiner
  • 163 Views
  • 5 replies
  • 0 kudos

Resolved! 5G on PAYG?

Last month I started a topic titled "Why is 5G not available on PAYG?"Unfortunately, the forum trolls and know alls hi-jacked it, and it was locked.Today, 1st July, I noticed that my phone is now showing that I'm getting 5G on my PAYG phone.I've open...

Receiving calls abroad

HiCan anyone tell me the best value for money to top up my PAYG UK mobile when I'm outside the EU Zone. I won't be making calls but I will be receiving a few? Many thanks

Kazz123 by • Level 1: Joiner
  • 105 Views
  • 1 replies
  • 0 kudos

tariff change

I tried to change my tariff from big bundle 15 to big bundle 10 and the answer always is Tariff switch unsuccessfulIs it possible to switch or I am stuck with it

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