Hello,
Maybe someone would be able to help please - I tried to call 4445 but can not get through. I used to be on pay monthly plan and changed to pay as you go internation bundle. Got my new sim on Monday, changed it last Wednesday evening when the last one died/was deactivated. My number was transfered. On Wednesdayimmediately I topped it up - got two messages confirming it. Phone was working ok. However, not sure what happen overnight but since Thursday morning I do not receive any calls, I do not see any notifications that someon was trying to call - the same with messages (none are coming through to me). I also can not send any messages. Both apply to the UK and international. The only thing I can do is to call - really grateful that at least this work. I tired to call 4445 several times - can not get throuh - also when I call them the automatic service tells me that my balance is £0 - althought as I have mentioned I toped it up and got two confirmations about it. I restarted the phone several times, also swithed it off, took the sim car out, put it back again didn't help. Could someone tell me what is going on and what to do please?
Thank you.
