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on 18-11-2024 14:12
Just received email about £1.80 increase. This will mean a 30% increase.
As I am on a ROLLING ONE MONTH CONTRACT, can I cancel at anytime giving 30 days notice or do I need to cancel within the next 30 DAYS as mentioned in the email?
Jackie
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on 18-11-2024 14:16
You can cancel at any time and no need to give 30 days notice
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on 18-11-2024 14:16
You need to cancel within the next 30 days as per the instructions in email.
If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a member of the team will be able to help you. You can also reach out to us via webchat for assistance.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-11-2024 14:16