Porting to o2 but then again...

Mark60 · ‎29-11-2023

If i gave my PAC to o2 at 4.30pm on Friday and decided at 4.45pm on Friday that my current network provider and tariff were overall better, can i stop the transfer before it completes?

FYI

At the bottom of the form for transferring your number to o2, it says..

Changed your mind?

If you've changed your mind about transferring your number, get in touch with us and we'll be happy to help.

Give us a call

If you'd like to chat, give us a call on 202, free from your O2 phone, or 0344 809 0202 from a non-O2 phone.

Cleoriff · ‎29-11-2023

@Mark60

You should be able to stop it as nothing happens over the wweekend.

However

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).

Veritas Numquam Perit

MI5 · ‎29-11-2023

Ii think you've answered your own question in your post @Mark60

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-11-2023

Was it even a question...?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Mark60 · ‎29-11-2023

Well, i phoned o2 and they had no idea how do cancel it, they even offered to submit a phone which would take 48 hours to process which is longer than the time it takes to move the number, they also suggested i visit my local o2 store on a Monday, the same day the number is due to port, so no, i merely stated what the website says even though o2 has no actual confirmed process to cancel a port after submitted the code.

Mark60 · ‎29-11-2023

I tried, and failed, o2 were totally incompetent

Mark60 · ‎29-11-2023

I forgot to mention that o2 advised me to contact my current provider and get them to stop the transfer

Mark60 · ‎29-11-2023

I saw the ? symbol

Mark60 · ‎29-11-2023

0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)

Not even correct numbers.

Cleoriff · ‎29-11-2023

@Mark60 wrote:
I forgot to mention that o2 advised me to contact my current provider and get them to stop the transfer

Then do that @Mark60

Also the numbers for O2 ARE correct!

Veritas Numquam Perit

O2