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Please refund my top up for pay as you go

Jun
Level 1: Joiner
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I just want to top up value, I have no intention to buy a boundle. Please cancel the boundle and refund the balance to me.

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madasaf1sh
Level 56: Guvnor
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@Jun 

 

Bundles are non refundable once purchased, as per the t&c's. 

 

madasaf1sh_0-1634244688290.png

 

 

edited to add part of the T&C's

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3724 Posts
  • 26 Topics
  • 884 Solutions
Registered:

@Jun 

 

Bundles are non refundable once purchased, as per the t&c's. 

 

madasaf1sh_0-1634244688290.png

 

 

edited to add part of the T&C's

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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Registered:

@Jun 

O2 no longer do basic PAYG.

The only option with O2 is a bundle.

If you want basic PAYG you need to look at giffgaff or Tesco mobile.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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