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Stanley317
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My current plan is £10 for 7GB, I see the website has £10 for 10GB. If I do the top up, how many GB I will get?

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MI5
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@Stanley317 

You'll get 7gb.

If you want the 10gb deal you need to get a new sim and migrate your number.

Sim here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Guide to migrate number here Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Stanley317 

You'll get 7gb.

If you want the 10gb deal you need to get a new sim and migrate your number.

Sim here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Guide to migrate number here Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Stanley317
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I am using PAYG with £10/7GB. What I should do after I order the SIM for £10/10GB? I browse the link, it doesn’t mention about PAYG to PAYG swapping.

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Stanley317 

Just call to migrate your number Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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