Re: Phone

StNeots · ‎18-10-2019

I have been texting people and trying to call them no calls even ring just continuesly beeps and when I try text it doesn’t say it’s sent weather it has or not

liggerz87 · ‎18-10-2019

I'd change the first word you put also I'd call o2 between 8am and 8.30am best to call and not use live chat

gmarkj · ‎18-10-2019

Daft question - have you got credit on your phone or minutes/texts as part of a bundle?
If yes and still not working, have you checked if a mast near you is not working?
Can you try your sim card in another phone and/or another sim card in your phone to see if either are faulty?
Final option is to contact customer services - you can either call directly or using skype as it is a free number...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎18-10-2019

@StNeots

See help guide here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎21-10-2019

Hey @StNeots how's it going? Any update on this one?

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Inheriting account/phonenumber from parent

Money taken yet phone not topped up!

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