cancel
Showing results for 
Search instead for 
Did you mean: 

Phone

Chopsticks
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My partner lost her phone and I can lend her one on 02 but all gone says siphoned restricted and to enter the restricton coming ide it a Nokia
-rh9 Can any body help please paul
Message 1 of 9
1,352 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 144138 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Sounds like it’s network locked to another network?
Also your partner should report the phone lost
https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
1,348 Views

Anonymous
Not applicable

@Chopsticks Did you report the loss to O2? There maybe a block on the phone which customer service need to remove. Also if it’s a Nokia then the data bolt on needs to be changed 

Message 3 of 9
1,346 Views

Chopsticks
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Her phone is found but it is 600 miles away I just want to get Mick if phone working so I no she is safe on her journey??? Plz help me
Message 4 of 9
1,341 Views

Chopsticks
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
No she new were she left it
Message 5 of 9
1,338 Views

Chopsticks
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Mick was a mistake she flew here and stayed for a while but the Nokia I had given to about 15years ago could be heavy to carry lol I don't even no if it's open to o2 wot do I do heeeeeeeeeeelp plz
Message 6 of 9
1,330 Views

Chopsticks
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
It's ok I've just been and bought her a new one orrrr
Message 7 of 9
1,322 Views

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:

You need to get the Nokia unlocked. To do that you need to find out which network it is locked to. It would be far easier to buy a cheap £10 phone, top it up and let her use that. It may well cost more to get the Nokia unlocked depending on how much another network would charge. It would also take you at least a week to get the phone unlocked.

If there is no time to buy a phone before your partner travels, they can buy one at the airport. Or maybe you have a family member who has a spare phone?

Message 8 of 9
1,318 Views

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:

@Chopsticks wrote:
It's ok I've just been and bought her a new one orrrr

As I was writing . So whyis your post not the correct solution?

Message 9 of 9
1,315 Views