Phone scam

[Joe12]

After renewing my phone contract I received text message from phone no +447771125799 saying payment for latest bill could not be processed and asking me to update payment info to 

[mod edit: removed to ensure safety] obviously i did not do this suspecting a scam am I right if so are there any issues with security at 02

[Cleoriff · Accepted solution]

Hi @Joe12 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Twizzle]

I also received a Text from 07384380387 on Monday 24/08

02: Payment for your latesrt bill could not be processed by your bank. Please update your payment information via:

https//02-billing.ref-102.com?o2=2

I have ignored this message as I think it is a scam.

I don't seem to be able to forward the text to 7720

[MI5]

@Twizzle 

It is a scam as we know all too well.

You need to forward text to 7726 for O2 to investigate it.