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1 ACCEPTED SOLUTION
Accepted Solutions
- 122810 Posts
- 826 Topics
- 7466 Solutions
You need to call O2. You are allowed one number change free of charge.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 122810 Posts
- 826 Topics
- 7466 Solutions
You need to call O2. You are allowed one number change free of charge.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 144166 Posts
- 634 Topics
- 27624 Solutions
You can order a new SIM free from here.
