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Phone not working - No SIM
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on 04-10-2018 16:19
Hi
I was on holiday and I couldn't call or receive call, and also couldn't send or receive texts.
On my phone, it says No SIM, however I still have the SIM on my phone.
I was going get help from O2 chat, but though it would be better to send a post here.
Why has this happen, I don't have no credit on my PAYG, could this be the problem? How can I get my phone to work?
Thanks
Solved! Go to Solution.

Re: Phone not working - No SIM
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on 04-10-2018 16:22
Not having any credit would not give you that issue.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Phone not working - No SIM
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04-10-2018 17:04 - edited 04-10-2018 17:06
@RM19894 Have you tried removing the sim and putting it back in? Sometimes that sorts the problem if there's a bit of dust on the terminals. If that fails then try a new sim as suggested.
With no credit you would be able to receive calls and texts, but you wouldn't be able to call back or reply.
Re: Phone not working - No SIM
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on 04-10-2018 17:14
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Phone not working - No SIM
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on 05-10-2018 14:54
Sorry to hear about your phone @RM19894. Let us know if you've made any progress with this since you last posted?
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