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Phone has not been used for months

MPS
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Hello, I have a Nokia 108 simple camera phone, which I haven't used for quite a long time. I want to start using it again. I suspect the SIM card has been deactivated. How do I go about reactivating the SIM card? Or do I have to buy a new card?

 

Thanks very much.

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gmarkj
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Only thing to remember is that o2 now only offer monthly bundles @MPS , which will run out and need renewing every month.

If you wanted a traditional pay as you go then you will need to look elsewhere - Tesco, Asda and Giff Gaff are the main ones that still offer this (at the moment).

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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Hi @MPS 

If it's been longer than 6 months without use, then you will need a new sim card. Your old number has probably been recycled by now. You can get a new sim by going in store with ID, or contacting O2 using any number in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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MPS
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Thanks for your help.

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MI5
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@MPS You can order a new sim online easily and free https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MPS
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Thanks.

 

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gmarkj
Level 59: Quartermaster
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Only thing to remember is that o2 now only offer monthly bundles @MPS , which will run out and need renewing every month.

If you wanted a traditional pay as you go then you will need to look elsewhere - Tesco, Asda and Giff Gaff are the main ones that still offer this (at the moment).

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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