on 07-06-2023 10:18
Hello, I am currently a pay as you go customer and have been for months now, I was wondering if I could upgrade to an actual contract with a phone? I have poor credit history but was hoping as I have been a customer for a while this would work?
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on 07-06-2023 10:33
The only way to know for sure is to apply @Jakeavery , but if you know you have poor credit then chances are it will get declined.
What you might be able to do as a half way step is move to a SIM only deal. The reason for this is that normally, so long as your payments are made on time and without issue, you can upgrade from that to a phone contract and are more likely to get approved.
See this thread for someone doing just that:
https://community.o2.co.uk/t5/Pay-Monthly/Sim-only-upgrade-changed-from-3-6-months/m-p/1570027
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 07-06-2023 10:33
The only way to know for sure is to apply @Jakeavery , but if you know you have poor credit then chances are it will get declined.
What you might be able to do as a half way step is move to a SIM only deal. The reason for this is that normally, so long as your payments are made on time and without issue, you can upgrade from that to a phone contract and are more likely to get approved.
See this thread for someone doing just that:
https://community.o2.co.uk/t5/Pay-Monthly/Sim-only-upgrade-changed-from-3-6-months/m-p/1570027
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here