Solved: Payment

SarahJ · ‎27-04-2022

Hi,

I am PAYG, how do you change or cancel reoccurring payment? I cannot see anything on My O2, do I have to call them?

Thanks in advance Sarah

madasaf1sh · ‎27-04-2022

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

If you cant find the option then call o2 on 4445

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎27-04-2022

@SarahJ

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

If you cant find the option then call o2 on 4445

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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