cancel
Showing results for 
Search instead for 
Did you mean: 

Payment possible with a non-UK credit card?

Frankie3
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Trying to top up my new pay-as-you-go O2 sim card with a non-UK credit card - but seem not to be an option? Called customer service who directed me to this site. Checking /searching on similar posts dating back in time to 2014 it seems that this was an issue then. Assuming there is still no solution in O2 for this? I pay my landline with BT having my own residence in the UK - they accept a residence address and a different payment address- - as I only am here part of the year and have residence in Norway - so hence no UK bank account - but for O2 - is there a fix to this?   

Message 1 of 8
4,581 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 76: Forum Legend
  • 38466 Posts
  • 240 Topics
  • 1732 Solutions
Registered:

You could try this route to top up. Helps many people abroad, @Frankie3:

https://www.mobiletopup.co.uk/o2

O2 won't, as you have discovered, accept payment directly with a non-UK card.

I have made payments from outside of the UK by having a UK card (AmEx) set in my MyO2 app card wallet as a contract customer - no use to you as a PAYG customer.

All the advice in here applies for PAYG, not sure how much use if you are in Norway atm: Guide How to Top Up (PAYG) 

Good luck!

 

View solution in original post

Message 2 of 8
4,575 Views
7 REPLIES 7

pgn
Level 76: Forum Legend
  • 38466 Posts
  • 240 Topics
  • 1732 Solutions
Registered:

You could try this route to top up. Helps many people abroad, @Frankie3:

https://www.mobiletopup.co.uk/o2

O2 won't, as you have discovered, accept payment directly with a non-UK card.

I have made payments from outside of the UK by having a UK card (AmEx) set in my MyO2 app card wallet as a contract customer - no use to you as a PAYG customer.

All the advice in here applies for PAYG, not sure how much use if you are in Norway atm: Guide How to Top Up (PAYG) 

Good luck!

 

Message 2 of 8
4,576 Views

gmarkj
Level 66: Unequalled
  • 12621 Posts
  • 95 Topics
  • 1155 Solutions
Registered:

See the community guide on topping up, which includes a link to http://www.mobiletopup.co.uk/o2 who you should be able to top up with @Frankie3 

Guide How to Top Up (PAYG) 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 8
4,574 Views

Frankie3
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks a million! It worked using the: https://www.mobiletopup.co.uk/o2

 

Great advice! Thank you! 🙂 

Message 4 of 8
4,559 Views

KirkL
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

One other option.  If you know someone in the UK--preferably someone who also has an o2 account--they can top it up for you and you can work out how to reimburse them.  You give them your number and they can go online and top-up for the amount you designate.

Message 5 of 8
4,544 Views

imz
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Now you can also by an electronic voucher online at Tesco (and pay with a foreign card).

 

https://www.tesco.com/phones/products/05000462191570

Message 6 of 8
1,279 Views

pgn
Level 76: Forum Legend
  • 38466 Posts
  • 240 Topics
  • 1732 Solutions
Registered:

@imz wrote:

Now you can also by an electronic voucher online at Tesco (and pay with a foreign card).

 

https://www.tesco.com/phones/products/05000462191570


You can, @imz - but either in-store or via tesco.com you need to be in the UK - not much use for times when the original poster is resident in Norway... And quite often, @Frankie3, O2 will not accept cards from the newer Internet banking offerings available in the UK, eg Monzo or Revolut and the like. So it goes...

Message 7 of 8
1,257 Views

imz
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I did buy a voucher at tesco from outside the UK yesterday before posting my answer. And paid with a non-UK card. Then got the voucher by email.

 

(The only unexpected problem was that neither 4444 nor the landline number worked in the country where I am. Yes, I used the O2 sim-card, and this worked for me before from other countries, so I was surprised. But ultimately I was able to call the O2 landline number for topups by skype and did the top-up successfully.)

Message 8 of 8
1,244 Views