Solved: Payment from balance

AM74 · ‎28-11-2022

Hi, I have a pay as you go rolling plan and currently have £25 in my balance. Does anyone know why O2 continue to take money from my bank account rather than the balance on my O2.

Thanks for any help.

MI5 · ‎28-11-2022

@AM74

Rolling plans have to be paid by debit card each month Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-11-2022

@AM74

Rolling plans have to be paid by debit card each month Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Payment from balance

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