Re: Payment History/Receipts on PAYG

ITKingswood · ‎30-03-2020

Hi there,

Does anyone know how you can access your payment history or receipts for payments made on a PAYG number?

Thanks.

MI5 · ‎30-03-2020

Only by calling customer service on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ITKingswood · ‎30-03-2020

@MI5 Thanks for responding, so there's no way to get payment history in writing?

jonsie · ‎30-03-2020

You will need to request a SAR

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-03-2020

@ITKingswood wrote:
@MI5 Thanks for responding, so there's no way to get payment history in writing?

Customer service should be able to email you the evidence.

A SAR is no longer required since the changes do GDPR.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Payment History/Receipts on PAYG

Keeping o2 pay as you go sim card active

PAC code

Age

sim lost

Please help