Paying a bill

[Stevieboyblue]

I HAVE TRIED TO PAY MY BILL OVER THE PHONE DIRECT WITH ONE OF THE CUSTOMER SERVICES OPERATORS , I HAVE TRIED THE ONLINE APP AND THE MY O2 site , still havnt been able to pay it wont accept my card even though the card is working perfect with other payments online elsewhere , Any one else had same problem ?

[MI5 · Accepted solution]

Often complained about unfortunately which is why the advice is to set up a direct debit.
All ways to pay listed here as another method may help you https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

[Bambino]

@Stevieboyblue Have you used the card before to make a payment to O2? As suggested, setting up a Direct Debit is the best way to avoid problems like this. You'd be wise to heed the advice.:smileywink:

[pgn]

Have you tried using the MyO2 Card Wallet, @Stevieboyblue?

Some screenshots of how to set it up and use it part-way down this post here, if you are still determined not to pay via Direct Debit:

https://community.o2.co.uk/t5/Pay-Monthly/Bank-Transfer/m-p/1124107/highlight/true#M150238

Good luck!

[EmilieT]

Hi @Stevieboyblue, how are you getting on with this? Did the pointers above help you settle your bill? 

to the forum!