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Payg full signal terrible speeds

Anonymous
Not applicable

Wow how bad is this network paid for for a sim at getting 2 - 5 mbpbs with full signal mast is literally on the door step...

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Anonymous
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madasaf1sh
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@Anonymous 


The mast been on your doorstep means your phone isnt probably connected to it,  but it will use one that that is a bit further away. 

 

There is no speed guarantee on mobile connections and PAYG gets the lowest priority on the network, and you dont get 5G.. 

As you are on PAYG the simple answer is upsticks and move to another network, there is literally nothing keeping you on o2.. 

 

Also have a look at these guides Guide: How can I sort out my network issues?  and this page https://status.o2.co.uk 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Anonymous
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I'm testing networks at my location and 02 is the poorest speeds compared to others

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madasaf1sh
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@Anonymous 

 

Well there is your answer, no point sticking with it.... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Anonymous
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I am full stop

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japitts
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@madasaf1sh wrote:

@Anonymous 


The mast been on your doorstep means your phone isnt probably connected to it,  but it will use one that that is a bit further away. 


Not necessarily true. Antennas are directional and radiate outwards not downwards - hence sometimes in-buildings with rooftop sites you can be served from a neighbouring site rather than the antenna above you.

 

If you're literally adjacent to the antenna such that you could even be in the public ICNIRP zone, then I would reasonably expect you to be covered by that site. Checking the radio parameters (RSRP primarily) in a suitable app, would give a strong clue.

 

Good coverage but poor data speeds could be a strong indicator of radio congestion.

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Enlli
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@japitts The OP has bitten the dust..

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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