Solved: Re: Payg expiry

Alanjones · ‎12-10-2020

I have a dual sim phone.found out 2day,my o2 number been given to some1 else,as when any 1 calls me on it,some1 else answers it. I have not made a call or text on it in 6 months,as i use my other sim. can i get my 02 number back?

MI5 · ‎12-10-2020

@Alanjones

Not if it has been reallocated already.

O2 will give you a new number and reinstate your credit, but your number is lost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-10-2020

@Alanjones

Not if it has been reallocated already.

O2 will give you a new number and reinstate your credit, but your number is lost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Alanjones · ‎12-10-2020

Mi5 thanks for your reply. My own fault for not texting or calling. I did know about the 6 month rule. Im gutted i forgot. Il try and get my credit back. Thanks for your help

MI5 · ‎12-10-2020

You're welcome and good luck.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Payg expiry

Hello

999 days

Change account name to another

Activate mms service

WiFi calling