Pay by phone bill

[Rlcooperman]

My phone has stopped allowing me to deposit by phone bill on online slots

[madasaf1sh]

Hi @Rlcooperman

There are spend limits per day on spending via Pay by Phone Bill, and also limits are put in place by the online gambling company as part of their responsible gambling requirements.

I know some of these pay by mobile have limits of £30 per day.

I would contact your online casino in the first instance.

[Cleoriff]

@Rlcooperman 

Have you got a spend cap on your phone?

Guide: Spend caps on O2 

Either way you need to call O2

All numbers in this guide Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call