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Pay as you go

Joshua
Level 1: Joiner
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I've just brought a pay as you go sim for £10 and it's not working
Message 1 of 9
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dgilbert2
Level 13: Prompter
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Hi @Joshua, can you expand on what is not working? You mean you cannot make or recieve calls or...

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jonsie
Level 94: Supreme
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Have you topped up by calling 4445 or signing In to My O2 or is the problem that no network is showing?

Message 3 of 9
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Anonymous
Not applicable
You need to use a voucher for the first top up
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jonsie
Level 94: Supreme
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@Joshua wrote:
I've just brought a pay as you go sim for £10 and it's not working

If you bought it for £10 then if its a big bundle tariff, no credit will show as the money is taken for your allowances which you get every month by topping up £10.00

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b4u2
Level 8: Talented
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explain what is wrong.
have yoiu rang customer service?
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dgilbert2
Level 13: Prompter
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Is everything working now?

Message 7 of 9
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b4u2
Level 8: Talented
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Ring customer service
Message 8 of 9
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EmilieT
Former Staff
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Good morning @Joshua, and welcome to the forum smiling

 

I was wondering if your SIM was now working, or if you still needed any help with it? There are some good suggestions above so it'd be fantastic if you could tell us whether it helped or what you've tried and what's not working!

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Message 9 of 9
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