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Pay As You Go

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Level 1: Joiner
Posts: 1
Registered: ‎17-11-2018

Pay as you go

I've just brought a pay as you go sim for £10 and it's not working
Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Pay as you go

Hi @Joshua, can you expand on what is not working? You mean you cannot make or recieve calls or...

Posts: 70,425
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Pay as you go

Have you topped up by calling 4445 or signing In to My O2 or is the problem that no network is showing?

Anonymous
Posts: 0

Re: Pay as you go

You need to use a voucher for the first top up
Posts: 70,425
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Pay as you go


@Joshua wrote:
I've just brought a pay as you go sim for £10 and it's not working

If you bought it for £10 then if its a big bundle tariff, no credit will show as the money is taken for your allowances which you get every month by topping up £10.00

Level 4: Observant
Posts: 162
Registered: ‎04-08-2016

Re: Pay as you go

explain what is wrong.
have yoiu rang customer service?
Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Pay as you go

Is everything working now?

Level 4: Observant
Posts: 162
Registered: ‎04-08-2016

Re: Pay as you go

Ring customer service
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Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Pay as you go

Good morning @Joshua, and welcome to the forum smiling

 

I was wondering if your SIM was now working, or if you still needed any help with it? There are some good suggestions above so it'd be fantastic if you could tell us whether it helped or what you've tried and what's not working!

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