Pay as you go sms

[jamie37]

I topped up my mobile this morning and it cleared.

Then a few minutes later i got a text from a phone number 07985 651409 saying

O2:We were unable to process your latest payment. In order to avoid fees please update your information via an O2 link.

Is this legit?

can anyone help?

Is it a scam?

jamie

[MI5 · Accepted solution]

@jamie37 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[MI5]

and obviously as PAYG, you don't have a bill to pay

[jamie37]

Fantastic. Thank you so much for your help.

jamie

[MI5]

You're welcome