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Pay as you go not working in Spain?

Andrew1689
Level 1: Joiner
  • 1 Posts
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Registered:

Hi

I've used O2 Pay as you go a few times in Spain but this time the internet roaming is not working.

 

At the top right side of the internet connection place, it shows E.

 

I called customer service and was transferred to another team and after waiting for one hour and 46 mins,  they cut me off.

 

Can anyone please help me?

 

Yes I have restarted and I have tried on my 3 devices...

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Enlli
Level 69: Guiding Light
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Looks like you have been restricted to 3G.

Have you done a manual network search and tried another available network?

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 78: King of Kings
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Registered:

If you are on E it sounds like a local network issue, and sounds like the usual from the likes of Movistar or if in Gib GibTel


Have you tried other networks as has been suggested...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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