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Pay as you go mobile

gwenny
Level 1: Joiner
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on ‎18-11-2020 13:05

on ‎18-11-2020 13:05

My mobile as been frozen how do I get this unfrozen I am unable to get through to anyone on live chat and this eeds to be resolved.

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MI5
Level 94: Supreme
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on ‎18-11-2020 13:22

on ‎18-11-2020 13:22

Maybe @Korey01 can help?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Korey01
Level 2: Apprentice
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on ‎18-11-2020 13:53

on ‎18-11-2020 13:53

Thanks for the tag @MI5. @gwenny that’s definitely something I can look into for you, let me private message and look into this for you
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MI5
Level 94: Supreme
In response to Korey01
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on ‎18-11-2020 14:10

on ‎18-11-2020 14:10

Thanks @Korey01 thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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