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Pay as you go data sim will not allow me to send texts

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jakeyt
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on ‎14-08-2023 14:20

on ‎14-08-2023 14:20

Pay as you go data sim will not allow me to send texts

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madasaf1sh
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‎14-08-2023 14:34 - edited ‎14-08-2023 14:36

‎14-08-2023 14:34 - edited ‎14-08-2023 14:36

@jakeyt 


Only if you bought it in the last 14days, then you need to contact o2 on 0344 809 0222


That only applies to the initial purchase and not any further topups

 

https://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read#bm-r...

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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jonsie
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on ‎14-08-2023 14:28

on ‎14-08-2023 14:28

I think you have answered your own question?

It's a data only sim

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎14-08-2023 14:28

on ‎14-08-2023 14:28

@jakeyt 

Only the pay monthly data sims come with a text allowance.

Best SIM Only Deals | Compare Pay Monthly SIM Contracts | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jakeyt
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on ‎14-08-2023 14:30

on ‎14-08-2023 14:30

do you know how can i get a refund as this is no good to me

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madasaf1sh
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‎14-08-2023 14:31 - edited ‎14-08-2023 14:31

‎14-08-2023 14:31 - edited ‎14-08-2023 14:31

@jakeyt 

PAYG Data sims don't come with any inclusive texts (from what I remember), hence you cant send any,...  

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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on ‎14-08-2023 14:33

on ‎14-08-2023 14:33

No refunds on PAYG sorry

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎14-08-2023 14:33

on ‎14-08-2023 14:33

@jakeyt wrote:

do you know how can i get a refund as this is no good to me

No refunds on payg @jakeyt 

Sorry, but you can transfer to a pay monthly as per the link in my post above and get any credit transferred to that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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Registered:

‎14-08-2023 14:34 - edited ‎14-08-2023 14:36

‎14-08-2023 14:34 - edited ‎14-08-2023 14:36

@jakeyt 


Only if you bought it in the last 14days, then you need to contact o2 on 0344 809 0222


That only applies to the initial purchase and not any further topups

 

https://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read#bm-r...

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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