Solved: Pay as you go Enquiry

LocoMotion555 · ‎08-03-2021

Currently on 3 and I have had enough of their poor customer service and due to bad credit struggle to get a sim only with losing my job due to the pandemic!

Got a pay as you go sim with o2 and used it for a few days with great coverage. Is there any way to turn off the stupid bundle call voice at the start of every call? Its more annoying listening to it and having to wait longer for your call to connect.

Thanks in advance

MI5 · ‎08-03-2021

@LocoMotion555

You still get PAYG rewards https://payandgorewards.o2.co.uk/en_GB/web/o2

and of course, O2 Priority https://priority.o2.co.uk/rewards

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-03-2021

@LocoMotion555

Unfortunately not.

You can ask O2 to turn off the balance notifications that get sent at the end of a call or after sending a text, but not the bundle call notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LocoMotion555 · ‎08-03-2021

Meh! That's so frustrating. Don't suppose if theres any 4G Calling\Wifi Calling as noticed my calls now drop to 3G presume its a pay monthly feature but with more and more providers like Three, Smarty, Voxi, Vodafone now doing it on pay as you go - i presume it won't be long before o2 launch this?

MI5 · ‎08-03-2021

@LocoMotion555

It is only PAYG on O2 and we wouldn't know if O2 have plans or not, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LocoMotion555 · ‎08-03-2021

No probs, thanks for the quick response. Was on o2 years ago back when they first launched those o2 Genie sims and I got 300 free texts everytime i topped up £10. Also remember the hook a duck - that was really good - actually won an ipod off them so was really good.

MI5 · ‎08-03-2021

I never won anything 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LocoMotion555 · ‎08-03-2021

I always won small prizes like free texts, minutes and free voicemail for a few days but yeah i got an iPod nano 8gb! Was buzzing at the time. Do they have any offers like that now, also remember getting money back every couple of months on top ups found my old o2 phones ealier - samsung e330 and nokia 6230i - o2 sim card in it doesn't work haha. Not been used in 15 years... can't think why they would cut it off haha!! But the phones do

MI5 · ‎08-03-2021

@LocoMotion555

You still get PAYG rewards https://payandgorewards.o2.co.uk/en_GB/web/o2

and of course, O2 Priority https://priority.o2.co.uk/rewards

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LocoMotion555 · ‎08-03-2021

Thanks will have a look

MI5 · ‎08-03-2021

You're welcome mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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