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Level 2: Apprentice
Posts: 84
Registered: ‎27-04-2012
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Pay and go tariffs

The now I'm on the £20 big bundle that gives me 5000 text, 2000mins and 8gb of data with data rollover .

I got a text this morning saying.

You tariff is changing from 7th November. When you buy your next £20 big bubble, you will get unlimited text, unlimited min and 10gb of data. To use over 30 days. 
Are o2 changing there pay and go tariffs and now not going to be offering data rollover.

I don't see anything on the o2 site saying tariffs are changing.

I have to top up by 2nd of every month to get my new big bundle allowance.

 

Darren

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Posts: 84,896
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Registered: ‎14-01-2013

Re: Pay and go tariffs

Hi @darrenney02 

More info re the changes here https://www.o2.co.uk/contract-free-tariff-changes 

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Level 2: Apprentice
Posts: 84
Registered: ‎27-04-2012

Re: Pay and go tariffs

Thanks for the replay and link. I will have a look.

 

Darren

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Re: Pay and go tariffs

You're welcome @darrenney02  wink

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Re: Pay and go tariffs

@darrenney02 

Yes, you still get data rollover.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Re: Pay and go tariffs


@Cleoriff wrote:

Hi @darrenney02 

More info re the changes here https://www.o2.co.uk/contract-free-tariff-changes 


I've only noticed this latest change because they've been talking about it over on giffgaff's community. But it looks like they're also getting rid of the "Classic PAYG" sims, which is surprising really, because there's a lot of customers who are "light users", or just need a spare sim as a backup.

 

https://www.moneysavingexpert.com/news/2019/11/o2-to-make-changes-to-pay-as-you-go-deals---here-s-wh...

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Re: Pay and go tariffs

An O2 spokesperson said: "We're excited to be launching our new and improved pay-as-you-go Big Bundles based on customer insights of what they want from their tariffs. 

 

(But we didn't ask any classic payg users) Astounded

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Re: Pay and go tariffs

[ Edited ]

Already removed from the website although international sim is still there https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=international
@Martin-O2  @EmilieT @Marjo it would be useful if we got advanced notice of changes such as this so we can give the correct advice to customers?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎14-01-2013

Re: Pay and go tariffs

Totally agree @MI5 . It appears light users wont get any benefit at all now. Classic PAYG has gone and it's Big Bundles or nothing. Advance notice would have helped us!

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Re: Pay and go tariffs

I guess Three will be rubbing their hands together now Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)