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Pay and go phone records

Jfrank
Level 1: Joiner
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I was wondering if I could access my phone records /cAll lists on my pay and go o2 phone ?
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MI5
Level 94: Supreme
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The only way on PAYG is to request a SAR https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo... or for recent calls look in your phone log.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152314 Posts
  • 651 Topics
  • 29063 Solutions
Registered:
The only way on PAYG is to request a SAR https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo... or for recent calls look in your phone log.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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Hi @Jfrank

Yes you can ...follow the info in this link

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

Pay As You Go customers

To make a Subject Access Request or Data Rights request you'll need to provide ID confirming your name and address. This could be your driving licence, a utility or Council Tax bill or a bank statement. You must also prove you're the owner of the mobile number, by providing one of the following:

  • Sim purchase receipt - this must show the mobile number. We can't accept handwritten receipts.
  • Phone purchase receipt - this must show the IMEI number. We can't accept handwritten receipts.
  • Photocopy of the credit/debit card used to top up. This should show your name and the last 4 digits of the card number.
  • Top-up card
  • Historic top-up receipts

Veritas Numquam Perit

Girl in a jacket
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